For any queries or questions about the terminology used in this statement, please refer to the Glossary or contact [email protected].
“Givetastic” or is the controller of data collection, and we are responsible for the protection and processing of your personal data.
If you have any questions about the contents of this privacy statement, or wish to exercise your legal rights please contact us using the information below:
Full legal name: Givetastic
Email address: [email protected]
Phone number: +44
Equally, it is also your responsibility as a user to keep us informed of any changes to your personal data. This is to ensure that any data collected during the course of your relationship with us is current and accurate.
Our site may contain links or third party plug-ins that help us function and operate efficiently. If you, the user, are to click on any such link you may allow such third parties to collect information about you.
Givetastic has no control over these third party websites, and as such we recommend that you familiarise yourself with the privacy statements of any external website that you visit.
Whilst using the Givetastic service we may request to, and collect personal information about you, to help us identify or contact you.
For ease we have categorised the personal information we collect into categories:
If you fail to provide us with the necessary personal information (name, email address and payment details), we may not be able to provide you with the goods or services that you are seeking. In this instance, we will have to terminate the transaction process, but will notify you of this at the time.
If you choose to purchase any of our products (gift cards or flowers) or when you contribute to a collection, your card details will not be recorded or stored within our system. Whenever you are required to provide card details, this will be done through a secure payment page which will be hosted by our authenticated payment processor.
You do not need to provide any card details if you are only signing a message on a collection.
Givetastic collects your personal data when you access our site givetastic.com, sign up to our services, contact us via [email protected], leave us feedback, purchase our products, contribute to a collection, sign a message on a collection and sign up for email marketing or newsletters.
We collect your personal data using the following methods:
a. Direct collection:
We collect your information directly when you provide us with identity and contact information, specifically when you sign up to use our services or contact us via email. This includes the personal data you provide when:
b. Automated Collection:
As you, the user, use and navigate our site we automatically gather and collect technical data about your devices, user patterns and browsing actions. This data is collected via cookies and other similar data collection technologies.
Givetastic only uses your personal data where the rules and regulations of the Data Protection Act 2018 allow us to do so. Below we have explained some of the most common instances where we would use the personal data that we collect:
Givetastic may also share your personal data, again in compliance with the Data Protection Act 2018, to the following people or for the following purposes:
The above activities are only exercised in the instance that you, the customer or service user, provide us with clear consent to do so.
In relation to the above collection and use scenarios, Givetastic will only retain your personal data for as long as reasonably necessary.
Your personal data will be retained within our records in accordance with the Data Protection Act 2018. Your data is only retained in order for us to remain compliant with current laws and regulations, and to carry out business activities such as tax and accounting records.
Oftentimes, your personal data may be retained for longer periods in the instance of resolving legal disputes and/or settling official complaints.
Personal data in relation to usage and navigation will be retained, but for a shorter period of time to help improve our service. However, in relation to site security and functionality, some usage data may be retained for longer.
In some circumstances, you can exercise your legal right to request that your personal data be deleted from our system. You can read more about your legal rights in relation to personal data in Section 6.
Appropriate and rigid security measures have been implemented across our site and alongside our service providers. This ensures that any personal data you provide to us, or that we collect from you is protected from being accessed, lost or used any unauthorised way.
Internally, in addition to this, Givetastic limits any access to your personal data from employees, contractors, agents and/or any third parties. They will only access and/or process your personal data on a need-to-know basis under strict confidentiality agreements.
Givetastic respects your privacy and recognises your right to withdraw, request or query your personal data held by us at any time.
You may exercise any of the above rights of access, update, erasure and withdrawal of your personal data at any time, free of charge by contacting us via [email protected]. We will ask you to verify your identity upon making such a request. Givetastic will aim to respond to all requests within a timely manner.
As a Givetastic user you have the right to complain to a Data Protection Authority about our collection, use and storage of your personal data.
You have the right to make an official complaint at any given time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, Givetastic would appreciate the opportunity to resolve the issue internally before you approach the ICO.
Givetastic does not knowingly collect personal information from anyone under the age of eighteen years old. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us via [email protected].
If we become aware that a child has knowingly or unknowingly provided us with personal data, we will take the necessary steps to remove any such information from our database.
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